Digi business marketing and operations head Steven Soon (second from left) delivering his speech as (from left) Johor South SME Association advisor Teh Kee Sin, RHB Bank Bhd commercial banking head Azlina Safian and PKT Logistics Group Sdn Bhd chief operating officer P’ng Tean Hau look on duri...
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Unofficial figures show that some 300,000 Malaysians commute daily from Johor to Singapore to work. — FilepicJOHOR BARU: The state government is looking at the positive angle when it comes to the high number of Malaysians, including Johoreans, working in Singapore.Johor education, human resour...
An SME expo showcasing the productsKUALA LUMPUR: Malaysia's small business sector experienced positive business conditions in 2018 and confidence in business and economic growth is at its highest point since 2012, according to new survey data released today by CPA Australia. The findings from CPA A...
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PETALING JAYA: Finance Minister Lim Guan Eng is tabling Budget 2019 in Parliament, the first federal budget by the Pakatan Harapan government.The tabling of the Supply Bill (Budget) 2019 will commence before Dewan Rakyat Speaker Datuk Mohamad Ariff Md Yusof, and will be debated by the Members of Par...
Study Reveals That APAC Online Shoppers Reluctant To Buy From SMEs
KUALA LUMPUR, Feb 10 (Bernama) -- There is a marked reluctance among online shoppers in the Asia-Pacific (APAC)region to buy directly from small and medium enterprises(SMEs).
This is according to a research study into global consumer behaviour around cross-border e-commerce conducted by independent research firm Forrester Consulting and commissioned by FedEx Express.
The study showed that 57 per cent of APAC respondents ranked buying direct from SMEs as their least-preferred business type for cross-border shopping, ranking it below multi-brand online marketplaces, brand or manufacturer websites and brick-and-mortar retailers.
"Of the APAC respondents who expressed misgivings about buying direct from SME online retailers, 46 per cent said their reluctance stemmed from the difficulty in verifying the seller's reputation or trustworthiness, compared to a global average of just 21 per cent who harbored this reservation," FedEx said in a statement.
The results of the study complemented other research on the current e-commerce landscape in Malaysia, as the e-commerce market size is estimated to grow to 5.76 billion in 2015.
An estimated 40 per cent of all Malaysian e-commerce is cross-border.
The study was completed in September last year. It surveyed 9006 global online shoppers in 17 countries and regions.
The study suggests that doubts about using SME online retailers' websites had not dampened APAC consumer appetite for all cross-border online purchases.
In fact, APAC consumers spend an average of almost US$350 per year on such purchases, compared to a global average of US$300.